1 0 1 Call Us! 866-394-3919 (toll free) Your IP: 38.103.63.61   Your ISP: Unknown   an EffectiveBrand toolbar Support Info MileHi Servers understands how hard it is to be a clan administrator as well as having the time to run a quality server, whether it is public or private. When we say "Servers for gamers... by gamers", you can rest assured that we have been through all these heartaches and have learned from plenty of mistakes. We promise that any problem you have will be ranked with urgent priority and will be resolved promptly. Support is truly one of the differentiators at MHS and we will work hard to earn your trust and respect. To facilitate your service and support needs, MHS offers a variety of support tools. Please use one of the following resources to get the answers or support that you need. MHS Help Desk This is our live Help Desk that is manned typically between 9AM and 6PM EST. We will also have off hour support during network and server maintenance. Should this be offline, you can also use it to submit a Help Desk ticket that will be prioritized based on your input. This should be considered the primary tool for reaching our MHS Support team. To access the Help Desk, just click the live support icon in the right hand menu. Email Support@milehiservers.com is another method for reaching our technical support team. This mailbox is manned by our entire support staff to ensure that responses are timely. When submitting a support request via email, please be sure to include the following info: Account or Personal Name Game Server IP Address and port where applicable Specific description of problem Preferred contact info Forums We have created some public forums for our clients to interact with other clients. Sometimes your best source of information and how-to's comes from your fellow server administrators. Check here for questions to common problems. MHS technical support team members will also review and moderate content within the forums. The forums can be accessed here FAQ We have developed a fairly comprehensive list of troubleshooting and informative issues within the MHS FAQ. Check this page often for answers to common questions and updates to MHS services. Support Links MHS Game Panel (Virtual Server Control) MHS Billing/Account Panel (General Billing / Help Desk) Ensim Control Panel - Freedom Web Server Ensim Control Panel - Liberty Web Server Ensim Control Panel - Virtue Web Server WebMail Login - User WebMail Login - Admin MHS Support Forums   You have to register before you can post on our forums or use our advanced features. User Name: Password: Remember Me? Total Threads: 395 Total Posts: 1,447   COD4 Server Launch 12v12 BF2142 Priv 26 Slot Unranked BF2142 with: - Full FTP Access - 2142CC Daemon - CAL/TWL Configs Allowed - MHS Game Panel 26 Slot TS - Web Panel - MHS Game Panel Grab it now for just $65 a month!   Why would you switch to MHS? Price  25.71% Friendly Staff  9.29% Name Recognition (CAL, TWL, etc.)  12.14% Prompt Support  7.86% Quality Servers  17.86% Happy with current provider!! No thanks!!  27.14%   Click Here to Vote!